Reference

Terms That Govern Your soi71 Account

These terms set out what you agree to when you open and use an account on soi71. Access and eligibility depend on your local law and the regions where soi71 operates — read through before you get started.

Account eligibilityPayment conditionsbKash, Nagad, Rocket rulesWithdrawal termsAccount closure

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TERMS CONTACT

Questions About These Terms

If any part of these terms is unclear, or if you need to raise a concern about your account, our support team is the right place to start. Reach us through live chat, email, or your account message centre — we'll respond with a clear answer, not a form letter.

Team online

Live Chat

Open the chat window from any page on soi71 to reach the support team directly about a terms or account question.

Email Support

Send a detailed message to our support address for written confirmation of any terms clarification or account decision.

Account Message Centre

What These Terms Cover

soi71 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on soi71, you confirm that you meet the eligibility requirements for your region and that you accept these terms in full. We reserve the right to update these terms at any time; continued use of your account after a change means you

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accept the revised version. These terms apply to all activity on your account — deposits, withdrawals, game play, and any communication with our support team. Payments processed through bKash, Nagad, and Rocket are subject to both these terms and the individual conditions of those wallet providers.
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We do not accept liability for delays or failures caused by your wallet provider's own systems. Withdrawals are processed to the same wallet used for your deposit where technically possible; if that is not possible, our support team will confirm an alternative path with you directly.
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Account sharing is not permitted. Each account is personal to the registered holder, and any activity on your account is your responsibility. We may suspend or close an account if we have reason to believe these terms have been breached. Eligibility to access soi71 depends on
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the laws of your jurisdiction — it is your responsibility to confirm that using this platform is lawful where you are located.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT INTEGRITY

How We Manage Your Account Under These Terms

Your account security and the integrity of your transaction history matter to us. Here is how we handle the key areas these terms govern — from how we verify payments to how long we keep your data.

Payment Verification

Deposits via bKash, Nagad, or Rocket are matched to your account by transaction reference. If a deposit is not credited, contact support with your wallet transaction ID.

Account Security

Your account is protected by a password and OTP verification on login. Never share your credentials; any activity under your login is treated as authorised by you.

Data Retention

We retain account and transaction records for as long as required by applicable law and our internal compliance obligations. You may request a summary of your data through support.

Requesting Changes

To update personal details, dispute a transaction, or request account closure, contact support through live chat or email with your account ID and the relevant details.

Common Questions on These Terms

These are the questions we hear most often about how these terms apply to real account situations — from eligibility to payment disputes.

Account eligibility depends on your local law and the regions where soi71 is available. It is your responsibility to confirm that access is lawful in your location before registering.

We may suspend or permanently close an account found to be in breach. Any pending withdrawals will be reviewed on a case-by-case basis in line with our payment terms.

No. Payments must come from a wallet registered in your own name. Deposits from third-party wallets may be returned and your account reviewed under these terms.

Contact our support team via live chat or email with your account ID. We will confirm what data we hold and provide a summary in line with applicable law.

We will post updated terms on this page. For significant changes, we aim to notify you via your account message centre. Continued use of your account means you accept the updated terms.

Contact support with your wallet transaction reference and the amount sent. Our team will trace the payment against our records and confirm the outcome with you directly.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Govern Your soi71 Account

Questions About These Terms

Live Chat

Email Support

Account Message Centre

How We Manage Your Account Under These Terms

Payment Verification

Account Security

Data Retention

Requesting Changes

Common Questions on These Terms

01 Who can open an account on soi71?

02 What happens if I breach these terms?

03 Can I use someone else's bKash or Nagad account to deposit?

04 How do I request a copy of my account data?

05 Will I be notified if these terms change?

06 What should I do if a Rocket or Nagad deposit is not showing in my account?

Terms & Conditions

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