What We Collect and Why
When you open an account, we collect the details you submit at registration — name, contact information, and payment method identifiers such as your bKash or Nagad wallet number. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. When
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you make a Rocket or Nagad transfer, the transaction reference is logged against your account for reconciliation and dispute resolution. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and protect your account from unauthorised
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use. Cookies track your session state so you stay logged in across pages; you can manage cookie preferences through your browser settings. We do not sell your data to third parties. Data shared with payment processors like bKash is limited to what those processors need to
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complete your transaction. We retain account data for as long as your account is active and for a period after closure as required by applicable law. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions
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we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.