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What You Agree To When You Use soi71

Access to soi71 depends on your local law and whether your region is eligible — read these terms before you open an account. They cover how your account works, what we expect from you, and how we handle disputes.

Account EligibilityJurisdiction RulesUser ConductDispute ProcessPolicy Updates
soi71 What You Agree To When You Use soi71
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your account data is stored with encryption in transit and at rest. We do not sell or share personal information with third parties outside of what is required to process your bKash, Nagad, or Rocket transactions. You can request a copy of your data or ask for your account to be closed at any time through our support channels.

Data Retention

We keep account records for as long as required by applicable rules. After closure, personal data is deleted or anonymised on a rolling schedule.

Cookie Use

We use session and analytics cookies to keep your login active and understand how the platform is used. You can manage cookie preferences in your browser settings.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Never share your OTP with anyone, including support staff.

Data Requests

To access, correct, or delete your personal data, contact support with your account ID. We aim to respond within a reasonable timeframe.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to dispute a decision, or need to request account data, use one of the channels below. For account-specific legal queries, include your registered mobile number so we can locate your record without delay.

Live Chat Open the chat widget from any page on soi71. For legal queries, select the Account & Terms topic so the right team picks it up.
Email Support Send detailed legal or dispute queries to our support address. Include your account ID and a clear description of the issue.
Help Centre The Help Centre at soi71 covers common account and policy questions. Check there first — many answers are already documented.

Common Legal and Account Questions

These are the questions we get most often about our terms, account rights, and how we handle data. If yours is not here, reach out through live chat or email.

Access depends on your local law and whether your region is eligible. We do not confirm legality for any specific country — that is your responsibility to verify before registering.

Multiple accounts are not permitted. If we detect duplicate registrations, both accounts may be suspended and any pending withdrawals held pending review.

Contact support via live chat or email with your transaction reference and the amount. We will review the cashier record and respond with a resolution or next steps.

Yes. Send a data request through our support email with your account ID. We will compile and share what we hold on your account within a reasonable period.

We post updates on soi71 with an effective date. Continuing to use the platform after that date means you accept the revised terms. Close your account before the date if you do not agree.

The governing law is stated in the full terms document on soi71. Disputes are handled through the process described there, not through informal channels.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.